Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

David Gradley
Great range of cars, great service especially from Sam Poulton.
Graham N
Never pushy but so helpful and friendly and businesslike.quite literally a superb experience from the team! Definitely would 100% recommend.brilliantly sorted car!"”Thanks guys
Luke B
These guys are very professional, upfront, honest and so easy to deal with. good price on both the car I bought and on the car I part ex'd. They will definitely be first port of call when looking in the future and will recommend to friends and family.
SUE H
Very professional but friendly and helpful. All the staff were attentive and pleasant. We will visit again when we are looking to replace our car. (We were selling today).
Kiah W
Excellent experience friendly staff did everything, very honest dealer.
Danny L
From start to finish Kiteley Motors where brilliant in explaining the cars features to me inside and out. The car had a few small issues which they sorted out no worries and got the car to a level where it is looks basically brand new again. Would 100% recommend anyone to use them as the service, knowledge and range of vehicles their is incredible.
Tania B
Really friendly & helpful, not pushy. Clearly they take a lot of interest in cars. Car was perfectly presented when I picked it up. Showroom was busy but paperwork dealt with quickly. They even suggested somewhere nice to go for lunch and looked after my friends car in the meantime. Would certainly highly recommend. A very pleasant buying experience.
Richard Maule
Great service , top guys .
Jessica C
Very friendly and helpful staff. Over the moon with my new car!
Nicholas J
Very happy. Fair price for car.....................................would recommend.
TOM S
Happy, friendly team who were busily cleaning all the cars when we arrived.They were all very helpful and made us feel very comfortable. We got pulled up and the car was displayed out the front with engine running and doors open to keep the car cool for us (it was a really hot day). An enjoyable experience. Thank you.
Charles G
Couldn't fault the service at all - felt very confident buying from Kitely Motors. Very friendly people running it, who were more than happy to help. The whole process took 2 days, and I'm delighted with the car. Would happily recommend to anyone!
Martin W
I recommend Kiteley Motors very highly indeed. I went to view a 12 year old BMW330Ci coupe. I noticed a couple of very minor marks on the body and mentioned that the wheels were showing some signs of corrosion. They promised that he would get it looking brand new and were as good as their word. They kept us up to date with progress and, when the time came to collect it, the paperwork was completed quickly and comprehensively and we were on our way in no time. The car looks great and drives beautifully too.
RICHARD B
Most pleasurable car buying experience for many a year. The knowledgable sales staff were very helpful and efficient throughout. Would highly recommend them!
Tom S
Very good and friendly. Would recommend and use again. There were a few things with the car which they sorted out without a quibble
Robin B
My car purchase with Kiteley Motors was without doubt the most relaxed and enjoyable I have experienced in more years than I care to mention. Their knowledge and experience was invaluable and are clearly enthusiasts rather just simply metal movers. Great car and an easy decision to buy from them. I highly recommend this car dealer with absolutely no reservations.
Heide H
We purchased a Fiat 500 from Kiteley Motors and was overwhelmed by the polite friendly service and attention to detail. We would highly recommend Kiteley Motors and will return in the future. Many thanks
Heide Hancock
We purchased a Fiat 500 from Kiteley Motors today and was overwhelmed by the polite friendly service and attention to detail. We would highly recommend Kiteley Motors and will return in the future. Many thanks
SAM H
Great garage, friendly staff made for a very smooth and easy process. Nice showroom too.
Decent Garage
Decent garage with nice cars plus a showroom packed with 80's classics that's when you know a dealer is a proper car dealer they know there cars.
John vargas
Recently purchased my Audi from Gary, he's a top bloke and very knowledgeable
Olivia P
Stuart and Sam are brilliant !!
BETHANY S
It was smooth, easy and a very good experience overall. The business owners were polite and the purchase went down perfectly.
Anonymous
It was a very good sevice. It was a smooth, easy and well organised service. The business owners were polite and didn't rush us into anything. It was a perfect purchase.
MARTIN S
Very personable sales staff without being pushy. All were willing to help and were very reasonable. I would definitely recommend this dealer.
Oliver D
Excellent Garage! The service from start to finish was absolutely first class! Would definitely recommend without hesitation!
Susan C
Excellent service. Everyone was friendly and very helpful! I was very pleased with the car we went to see and was keen to take it home that day. Sam made the purchase and paperwork easy, in a very professional manner. We look forward to dealing with you again in the near future.
Ian S
From Start To Finish Kiteley Motors Made The Whole Purchase Of Our A1 Really Good Nothing Was To Much Of A Problem Hoping To Purchase A Second Car
Michael Boyton
I bought my car from Kiteley Motors 1st November. Ten days before the warranty ran out, it developed an engine fault. I was expecting a lot of umming and ahhing. How wrong I was. Without hesitation, it was booked in for repair and fixed straight away. It's easy to be good when things are going well. True colours show when things go wrong and these guys were perfect and true to their word. I love my car and I'm so pleased I bought it from Kiteley Motors. Thank you.
Louise S
I decided to use Kiteley Motors after my partner purchased a car from there a few months ago. I was very set on buying a mini and was pleased to see the range of colours and models Kiteley Motors had to offer. The team were friendly, knowledgeable on the car and did not make me feel pressured in any way. I have already recommended them to others and will continue to do so.
Stefan B
Had a great and easy car buying experience at Kiteley Motors. The team were extremely helpful, knowledgeable and very easy to deal with. The stock was varied and to a very high standard and I ended up driving away a very proud owner of a BMW 3 series for a very reasonable price with a full service history and a years MOT. I had such a great experience buying from Kiteley that a few months later I came back and brought my misses a Mini from them too. Couldn't fault them in anyway and would highly recommend them!
Andrew H
From the initial enquiry on their website to going to have a look in person to going out for a test drive right through to the final sale the guys at Kiteley Motors couldn't have been more helpful and their attention to detail exceeded my expectations. I'm more than happy to recommend them as they seem to always have a good stock of quality affordable cars and therefore will definitely go and see them again next time!
JENNY G
It was a pleasure buying from this company. The staff were all so helpful and kind. I would recommend buying a vehicle from this seller.
Ant A
I studied kiteley motors for 2 months before i decided to buy. They had a good turnover of quality low mileage cars which first impressed me. Service was excelent, and communication was first class. All in all, i was very impressed with kiteley motors, and would highly recommend them to anyone who wishes to purchase a new or used car.
Greg F
I had made various trips around the south of England viewing cars. Each time I had come away feeling that the traders just could not be bothered. I then found a vehicle on AutoTrader and took a trip to Kiteley Motors. They were a pleasure to deal with. I got a great car at a great price AND with great service.
Max Bresnahan
Wonderful service. We recently bought a Volvo V50 from Kiteley. It's a fantastic car and the guys Stu and Sam were brilliant from start to finish. No pushy sales tactics just honest and helpful. Thanks guys. Would recommend you to anyone.
Robert S
Easy and straightforward company where nothing is too much trouble, big purchase made here and had confidence in them
kerry a
recently purchased an audi from kiteley motors and they are really nice people to do business with!
John B
I recently bought an Audi A3 from Kiteley motors which I am very happy with. Unfortunately it developed a minor fault a month after I had taken delivery of it. Being a used car I didn't expect much support, judging from previous experiences with other used car dealers. I need not have worried, Kiteley Motors are very different! I received a fast, professional and polite response, they took the car in the very next day and fixed the fault under warranty without complaint or quibble, it is now in perfect working order again. A fantastic after sales service which I can't rate highly enough. You really can buy with confidence from Kiteley Motors.
MOHAMMED H
Really very good picked me up from the station no pressuring relaxed drove away with car in an hour
DEBBIE W
What I loved about purchasing my car from this company was there was no pressure or hard sell. Kiteley motors are obviously passionate about their cars and answered all my questions, their knowledge is incredible. They couldn't have helped me enough, their approach was friendly and did over and above what I expected. Highly recommend and would definitely buy a car from them again.
Shem M
I recently bought a car from Kiteley Motors and the quality of service was exceptional. They were very friendly and helpful and supplied a fantastic service. I would highly recommend them to anybody looking to purchase a car.
Mo And Paul M
Very good service . Extremely helpful and no problem was too much trouble. Car valeted before we left . Everything went smoohly
Alfie D
I'm the second person in my family to buy a car from Kiteley motors and once again very happy with my new car the guys are very friendly and helpful no pressure at all nothing was too much trouble their was a fault with the car they not only fixed it they sent it to a man dealer to get it sorted I will be seeing the guys for when my partner needs a new car we will call Kiteley motors thanks guys for all you help we will be seeing you soon
Rachael F
Friendly helpful service, knowledgeable about the cars. Overall good experience.
Laura W
We recently purchased an Audi A3 and found the service to be friendly, informative, efficient and very clean showroom. Staff were not pushy and left us to make our own choice having informed us of the detail on the car. They provided 2 new tyres without extra cost and car was ready on date with all relevant paperwork in place. Have no hesitation in recommending Keteley and would go back tomorrow as an experience it could not be bettered.
Malcolm G
I am very pleased with the dealings I had with Kiteley Motors, I got a good part exchange deal on my old car. I purchased from them a series 1 BMW which runs very well. They even sent me a parrot hands free kit free of charge because my old car had Bluetooth and the BMW did not.
scott fletcher
I was very impressed with the service. We had a couple of issues and the vehicle was collected, the issues was sorted and the vehicle was delivered back in no time with no questions asked. A very good service some off the main dealers in our area would struggle to give a service as good as this.
Amy Whitehead
I brought my car from here a few weeks ago was brilliant service the guys were really helpful there I love my car and would defiantly buy from them again!
KERRY G
Highly recommend kiteley motors , friendly family run business with loads of beautiful cars.
Matt S
Purchased a Mini Cooper S on Saturday and the service was amazing! The cars are extremely clean and my one in particular looked immaculate. I was even more shocked when I was told that my car would get a full service, wheel refurbishment, New tire, new pads if needed and a full valet. should be picking my car up in a couple of days. Very pleased highly recommended
Alex R
The team at Kiteley Motors were really helpful and accommodating during the process, very friendly and responsive to my emails and calls. It was a pleasure doing business with them and I would recommend them to friends and family.
Nick R
Very helpful and nice people, i would buy another car from them
Terri T
As an Audi specilist driver I was very pleased with both the service and friendly nature of the staff at Kiteley Motors. They were able to provide me with a part-exchange on my previous Audi, to one which has been very comfortable and a pleasure to drive. Even when I had some teething problems they were able to see me to iron these out. I would recommend them without hesitation and consider buying other vehicles from them in the future.
Laura T
Brilliant service from start to finish, couldn't have asked for any more - The staff went above and beyond to make the car perfect for me! Thank you for making my car-buying experience so positive! Xx
Antony L
Great service and very helpful would totally recommend them
Matthew Moore
Absolutely outstanding guys here !! Will go the extra mile to help you, Top quality cars. Bought my seat leon couple months ago had no problems thoroughly enjoying it. All so helpful especially sam who finalised my car couldn't thank him enough will recommend to family and friends and already have.
Jane S
Excellent service. Pleasure dealing with Sam and Stuart. Highly recommended
Anonymous
So pleased with the car, couldn't recommend this garage enough.
Anonymous
Fantastic service, after a bad experience else where I went to Kiteley motors and they sourced me the car I was looking for!
Terry W
Good Service Great People Highly Recommended
Martin Family
Purchased my car from these guys in May and was very impressed with the vast selection of cars on offer. The service prior and after was superb.

Fully recommend and big mention to Sam for his polite manner and professionalism throughout! 5 stars!
Helen J
Very happy
MARK T
I browsed through Auto Trader for a Ford Focus St. Kiteley motors had one for sale & have to say apart from the car was in tip top condition with FSH & low mileage the 2 guys there Stuart & Sam were most helpful. Very pleasant to deal with & certainly would recommend this garage for how helpful they were. Seriously happy with my new car, cheers guys.
Karen S
I've just bought my daughters first car and I was very nervous. So many things to consider. It was so easy. I had nothing to worry about. I was made to feel at ease nothing was too much trouble and the car is lovely. Thank you.
Matty Thacker
Thanks to Stuart and Sam for an easy yet pleasurable buy of my new car!
I highly recommend these guys if you're looking for something nice. Thanks guys!
Tony E
Extremely courteous & friendly easy to talk to you don't make the customer feel welcome.
Marc D
I bought a VW Golf GTI from these guys and the customer service was excellent, made me feel really at home and at ease, really friendly. The car is fantastic and when I went to pick it up everything was sorted, the refurbishments were just as I had asked for them to be and the paperwork was done in 20 minutes. Overall they made the experience enjoyable, easy and stress free. Recommended to anyone.
Lisa G
One very happy lady. From the moment I got to Kiteley motors to when I left, I found both Stuart and Sam extremely helpful and honest. I would highly recommend anyone to use them for their next car. Thank you so much
Matt S
Expect an exceptional service and honest opinion (which is a rare quality to find on a forecourt selling second hand vehicles). We actually visited Kiteley motors to view a different (more expensive) vehicle than the one we ended up buying. Most expect car salesman to be pushy and bullish - forget that here! If you want to experience a hassle free transaction that you walk away from without those niggling doubts then look no further than this place. We are both very grateful to the team at Kiteley motors and would not hesitate in recommending our closest friends and family to buy a car from here. Thanks again.
STUART R
When reading reviews I often wonder if the garage wrote it themselves so I would like to confirm I am a customer. The staff at Kiteley were very friendly and offered a very professional service. Highly recommend.
Teresa D
I am not the type of person to leave reviews however after experiencing such phenomenal service from this garage I felt compelled to express this exceptional experience. It's just incredible that such customer service exists in the current market. I cannot express the sheer pleasure and gratitude that I have with the purchase of a truly remarkable BMW Z4. I have come back to the UK after living ten years in Dubai where I owned two limited edition Corvettes. I was thus looking for something special and unique which Was made possible. I have never experienced such detail and care that was put into my car from tip to tail, the detailing and intricate attention had me driving away in a truly exceptional BMW. I absolutely love my car and I am lucky to have come across it from a garage who is passionate about motoring excellence. The administration and sale part was very efficient as well and overall it was a commendable experience
Teresa D
I am not the type of person to leave reviews however after experiencing such phenomenal service from Kiteley Motors I felt compelled to express this exceptional experience. It's just incredible that such customer service exists in the current market. I cannot express the sheer pleasure and gratitude that I have for Kiteley Garage with the purchase of a truly remarkable BMW Z4. I have come back to the UK after living ten years in Dubai where I owned two limited edition Corvettes. I was thus looking for something special and unique which Kiteley Garage made possible. I have never experienced such detail and care that was put into my car from tip to tail, the detailing and intricate attention had me driving away in a truly exceptional BMW. I absolutely love my car and I am lucky to have come across it from a garage who is passionate about motoring excellence. The administration and sale part was very efficient as well and overall it was a commendable experience
Rich L
Bought a 2009 Freelander 2 in April 2017. Excellent service had an issue where by the wrong battery was fitted causing the car to fail and keys not charging. I replaced the battery and Kiteley Motors quickly accepted liability and sent a cheque the next day to cover my expenses with any quibbles. Highly recommended
david o
Buying a car from Kiteley Motors was the best car buying experience I have had in years - and I have bought a lot of cars!. A lot of companies CLAIM to have a hassle free buying experience but these guys definitely meet that criteria. This doesn't mean that they aren't interested if you want to be left alone you get left alone but as soon as you require any info they help as much as they can then if you need time to think about it they leave you alone. I had to drive 200 miles to buy this car but I would have no hesitation in buying from them again.
david o
Buying a car from Kiteley Motors was the best car buying experience I have had in years - and I have bought a lot of cars!. A lot of companies CLAIM to have a hassle free buying experience but these guys definitely meet that criteria. This doesn't mean that they aren't interested if you want to be left alone you get left alone but as soon as you require any info they help as much as they can then if you need time to think about it they leave you alone. I had to drive 200 miles to buy this car but I would have no hesitation in buying from them again.
David C
Having had 2 bad experiences with trying to buy a Range Rover Vogue, I was apprehensive about others BUT thankfully I came across Kiteley. Both Stuart and Sam could not have been more helpful and importantly Honest. From the first contact to the last when the car was on route to me in Liverpool they acted in a professional ,courteous and honest way. Just because we were 200+ miles apart they made it feel as if we were local. They organised a 2 year warrantly and went through every detail regarding the cover I would get. They serviced the car as well as having a full valet. New MOT and an RAC 100+ check. The faults found were dealt with immediately with a Land Rover dealership. Sam even went to work early to assist in getting my car on the transport and away by 0900. My advice is, if Kiteley have the car you are looking for, look no further. Thanks again Sam.
MIKE F
good all round -- start to finish no hard sell, -- very pleased with my golf TSI ..
PAUL W
Excellent service from a great father and son business
Sonia H
Fantastic service all round. Pleased with Stuart and over the moon with my new car. Thankyou so much
Nigel B
Excellent, friendly service. Great car at a good price. I would highly recommend them. Nigel
Nicholas C
I had a terrible experience at a previous dealer telling me a bunch of lies, Stuart was a pleasure to do business with, from when I walked in the door I was welcomed and drove away in my new convertible within the space of a week, will definitely be returning!
Rosy T
My experience with Kiteley Motors was fantastic, I needed a new car ASAP and they gave me excellent advice on which car to buy within my price range suiting my lifestyle, they let me test drive the cars and told me all the ins and the outs. They are all friendly and approachable and they defiantly do anything to help you out. Very highly recommended!
Bob S
You will find lots of reviews about experiences with dealers when things have gone well. For me the integrity of a dealer really shows when something goes wrong. I purchased an S4 cab which developed a potentially major and costly issue. Garry and the team gave me complete confidence and persevered through a difficult and expensive period to ensure that I was happy with the car. I would have no hesitation recommending Kiteley motors a firm you can trust.
Clive B
From my initial contact to closing the deal, the treatment was excellent. They were very helpful, not pushy and met all my requirements for the car I was buying. Would definitley use them again, the best car dealership I have used.
Gus M
Very friendly team at Kiteley Motors, easy to talk to and well organised. Hassle free service, will definitely return again and tell all friends/family!
David H
I've bought three cars from Gary, Sam & Stuart over the past 6 months. All were reasonably priced, quality used vehicles and any problems, including a replacement gearbox on a Mini, were resolved quickly without any haggling or messing about. All in all, an excellent customer experience!
Sandra O
A big thank you to the team at Kiteley motors, found the car I wanted online, phoned up and made an appointment to view it, the whole proscess could not of been easier and I love my new car!
Nathan D
Good guys good cars and good service
Neil R
A great garage. The whole process was very straightforward and the cutstomer service is very good. I wouldn't hesitate to buy another vehicle from them.
Paul C
Very pleasant experience throughout. All of the staff there are very friendly, and the cars are reasonably priced. Cannot fault them from start to finish. Highly recommended trader
Roy D
Friendly helpful staff no hassle service
Peter H
My experience at canfield was second to none the car was in there building with about 8 car's in its way so they moved them all to get it out for me to test drive. The process in purchasing a care is remarkable easy. My part x and finances were sorted on the same day, they put a new mot and gave it a service and I picked it up the next day. I have nothing negative to say about Canfield Garage 100% happy.
Redmond S
Great guys over at Canfield , my M3 hasn't missed a beat since the day I got her. The process was smooth, the garage exceeded my expectations and I wouldn't hesitate buying another car at Canfield . Red
RACHAEL W
Excellent service, very helpful, would highly recommend them!
ROSEMARY B
Easy and straight forward
Mohammed C
Purchased a 1 series in Dec. Lovely motor. No pressure selling. Let me take the car out on my own and negotiated a good deal. Few minor issues which were sorted out by Gary. Would recommend and buy from here again.
Clive P
Brilliant, salesman were not pushy and left you to view and test at your own pace but always there if you wanted any help or to answer any questions. Spoke to other customers who were returning customers buying again-good sign for me! Many thanks Cranfield, good customer service, would buy again
Dave W
Helpfull, friendly and honest. Only criticism was it some times got confusing who I had spoke to on the correspondence as I spoke to different people and no names where given on email until I had finalised the purchase
Alan S
The staff at Canfield Garage Very easy to deal with, excellent px price for my car, personal service very helpful, ranging from the sales team to the guy who valets the motors, would I recommend this Garage yes I would, why first impression is the last impression, I drove away in my new car feeling great. The car was highly prepped ready for me to drive away thanks guys.
Chris B
Nice little set up, friendly and not at all pushy.
David J
Purchase very straight forward, nice people to deal with.